Return & Refund Policy

Thanks for shopping at www.tossido.in

If you are not entirely satisfied with your purchase, we're here to help.

Please read our Returns & Refunds policy.

Returns 

• You have 7 calendar days to return an item from the date the order is delivered.

• To be eligible for a return, your item must be unused and in the same condition that you received it. It must be in the original packaging. All tags and labels should be intact.

• Your item needs to have the receipt or proof of purchase i.e invoice, or delivery note.
  
  Tossido reserves the right to refuse to return a product if it is not in its original condition, is damaged or missing parts for reasons not due to our error.

Shipping in case of return

You will be responsible for shipping the return package to the given address. Return shipping costs incurred by you are non- refundable.

Kindly mention the Tossido Order Id and your name on the return package clearly to make it easier for us to identify. You can also send in the the tracking details of your return package to sales@tossido.in

Return Shipping Address (for courier correspondence only): 

Tossido
A-106, Sector 63
Second Floor
Pincode : 201301
India

Refunds

Once your return is received, we will inspect it and notify you of receipt of your returned package. We will immediately notify you of the status of your refund after inspecting the item. The refund remittance process can take upto 7 working days from receipt of your return. 

For Prepaid Orders
If your return is approved, we will initiate a refund to your credit card (or original method of electronic payment) for pre-paid orders only. The refund amount shall appear in your bank statement  within 10-15 days, depending on your bank or card issuer's policies.

Please note that a return charge of Rs. 290/- shall be deducted from the invoice amount as shipment processing in case a pre-paid order is returned without acceptance from the customer. 

For orders placed using Cash on Delivery Method

If your return is approved, we will initiate a refund in the form of a Coupon Code or store credit with validity of upto 1 year from the date of issue.

For security reasons you are requested not to disclose any bank information to any representative over phone, message or email.

Treatment of Discounts
Any discount availed with the use of Coupon Code while placing the order shall be deducted from the refund amount in totality. This deduction of discount (offered at the time of sale) from the refund amount shall be full and not proportional to the quantity or value of the return. 

Contact Us

If you have any further questions on how to return, or exchange your item to us, contact us at:

sales@tossido.in
+91 9811167432

 

Cheers,

TEAM TOSSIDO