Non-Returnable Items Policy

At Tossido, we are committed to delivering high-quality products and exceptional customer service. However, due to the nature of certain items, we have implemented a strict Non-Returnable Items Policy. Please review the following carefully to understand why products such as socks and handkerchiefs cannot be returned or exchanged:

Hygiene and Safety Concerns

  • Socks and handkerchiefs are personal use items that come into direct contact with the skin.

  • For hygiene, health, and safety reasons, we cannot accept returns or exchanges once they have been worn, opened, or tried on.

  • This policy prevents the spread of infections and ensures the safety of all our customers.

Quality Control

  • All items undergo strict quality checks before shipment to ensure they meet our standards.

  • In the rare event you receive a defective or damaged pair of socks or handkerchiefs, please contact our customer service team immediately with photographic evidence.

  • We will address such quality concerns promptly.

Non-Returnable Policy

  • In line with hygiene regulations, socks and handkerchiefs are strictly non-returnable and non-exchangeable.

  • This safeguard ensures product integrity and customer safety.

Order Accuracy

  • Please double-check your order details (size, color, quantity) before completing your purchase.

  • Returns or exchanges will not be accepted due to incorrect orders or change of mind.

Exceptions

  • Exceptions apply only if socks or handkerchiefs are:

    • Defective

    • Damaged upon arrival

  • In such cases, you must notify our customer service team within 24 hours of delivery with supporting evidence.

  • We will arrange a replacement or refund, as applicable.

Other Non-Returnable Items

In addition to socks and handkerchiefs, the following are also non-returnable and non-exchangeable:

  • Sale Items: Products purchased during promotions are final sale.

  • Personalized or Customized Products: Items altered or customized cannot be returned.

Important Notes

  • Policy Changes: Tossido may modify or update this policy at any time without prior notice. Updates will be posted on our website.

  • Final Decision: By making a purchase, you agree to this policy. No refunds, exchanges, or credits will be issued for items classified as non-returnable.

For any clarification, please contact us at sales@tossido.in.